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We want you to be happy with your purchase, but understand that sometimes an item just wasn't right and needs to be exchanged. Please review the policies below and contact us with any questions.
- You may exchange any book or non-book item in its original condition for a full credit towards a purchase in the store or online (excluding shipping cost) within 7 days of receiving your order. Non-Book items must also include all original tags and/or packaging.
- For all exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
- Special order items that are not usually carried and have been ordered specifically at your request may not be exchanged.
- If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days so that we may address and resolve the issue as quickly as possible for you.